Hawaiian Flowers and Leis
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Hawaiian Leis

Shipping Information

How orders are shipped
Available shipping methods
Shipping delivery chart
Shipping prices
Shipping changes
Shipping disclaimer



  How Orders Are Shipped

Your fresh Hawaiian tropical flowers or lei flowers are picked fresh, washed and inspected. They are then carefully wrapped in ti leaves, florist wrap, newspaper, insulation or cold pack (if needed) and sealed in a tropical flowers box. This is a long box specifically designed for shipping tropical flowers from Hawaii. The box has handling instructions on the outside to alert the courier as to the urgent and special care needed for the package. Our shipping prices include all handling, boxes and packing material with the exception of insulation or cold pack which can be added at checkout.

We use FedEx to deliver your order direct from our farms to your doorstep. For late orders and on busy days we may also use UPS which has a later pickup so long as we can guarantee the same delivery date.

Most items can be shipped as soon as the next business day after an order is placed. Many items can be shipped same day, if we receive your order early enough in the morning, and depending on the number of orders for that day.

We suggest not shipping flowers and leis over a weekend or holiday if possible as this adds one day to the shipping time (Friday to Monday), two days if using Economy FedEx (Thursday to Monday or Friday to Tuesday). Leis and flower can arrive on a Friday and be kept refrigerated or in a vase if needed for a Monday graduation, birthday or other special event.

You can order your wedding, luau or party supplies as much as a year in advance. There is a place on our shopping cart form where you can tell us the exact day you would like the order to arrive. We will determine the appropriate day to ship your package based upon the destination and the shipping method you have chosen.

Once your package has been shipped, you will receive a shipping confirmation email with the tracking details for your shipment and the link to track the package as it makes it's journey to your door.

Shipments go out on weekdays only for delivery on weekdays only. FedEx will not deliver on Saturday without an extra charge or at all on Sunday's or Federal Holidays. FedEx can not deliver to a PO box address.

If you need to make a change to your shipping method after your order has been placed you can do so below.


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  Available Shipping Methods

We offer a variety of different shipping methods so you may better plan the arrival of your shipment.

For leis and flowers, we always recommend the fastest shipping method possible, which is FedEx Standard or FedEx Priority shipping. For California and many west coast locations FedEx Priority is overnight except over a weekend.

FedEx Shipping Methods

FedEx Economy Air typically arrives before 7:00pm on the second business day after shipment for most destinations.

FedEx Standard Air typically arrives before 4:30pm on the next business day after shipment for most west coast areas. It will arrive before 4:30pm on the second business day for most other destinations.

FedEx Priority Air typically arrives before 12:00noon on the next business day after shipment for most west coast areas. It will arrive before 12:00pm on the second business day for most other destinations.



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Shipping Delivery Chart


West Coast FedEx Delivery Schedule
for shipments to most West Coast Areas - all of California; most of Idaho, Nevada, Oregon, Utah, and Washington
Ship Day FedEx
Economy
FedEx
Standard
FedEx
Priority

Monday Wednesday
by 8pm
Tuesday
by 4:30pm
Tuesday
by noon

Tuesday Thursday
by 8pm
Wednesday
by 4:30pm
Wednesday
by noon

Wednesday Friday
by 8pm
Thursday
by 4:30pm
Thursday
by noon

Thursday Monday
by 8pm
Friday
by 4:30pm
Friday
by noon

Friday Tuesday
by 7pm
Monday
by 4:30pm
Monday
by noon



All Other Areas FedEx Delivery Schedule
for shipments to ALL OTHER United States destinations*
Ship Day FedEx
Economy
FedEx
Standard
FedEx
Priority

Monday Wednesday
by 8pm
Wednesday
by4:30pm
Wednesday
by noon

Tuesday Thursday
by 8pm
Thursday
by 4:30pm
Thursday
by noon

Wednesday Friday
by 8pm
Friday
by 4:30pm
Friday
by noon

Thursday Monday
by 8pm
Monday
by 4:30pm
Monday
by noon

Friday Tuesday
by 8pm
Monday
by 4:30pm
Monday
by noon


*Exact time commitments will vary for specific zip codes and can be verified at www.fedex.com under rates and transit times. Our zip code of origin is 96720. The times noted above are for MOST areas in the United States. If you need to know the exact time and date for delivery, check with FedEx (1-800-go-fedex) for their specific delivery commitment for your zip code or call or email us and we will check.

West coast deliveries outside of California are typically in metro areas such as Seattle, Boise, Las Vegas Salt Lake City and Phoenix. Other areas in western states may require 2 day shipping

FedEx Standard may not be available in all areas. FedEx Economy may require 3 business days in parts of Alaska including greater Juneau.

Arrival times are 'no later than' commitments by FedEx and your order may arrive earlier.

Hawaiian shipments can be ordered as FedEx Economy and will receive a free upgrade to Priority which in most cases is overnight.

Maile should not arrive in California on a state holiday due to inspection requirements. It should arrive the day before.

FedEx does not deliver on Weekends or Federal Holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas Day).


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  Shipping Prices

To ensure that we keep our prices down, shipping costs are not included per the item, but rather are calculated based upon the weight of the package that will be shipped.

Shipping costs will be added to your final price when you 'check out' in the shopping cart. You will be able to see the multiple shipping options and their costs, calculate shipping, and compare prices and options before you give us your payment information or finalize your order. Simply click 'Recalculate' or 'Check Out' to have the cart update your changes and continue to the payment and shipping information.


FedEx Shipping Methods and Prices
Weight FedEx
Economy
FedEx
Standard
FedEx
Priority

under 2 pounds 14.95 19.95 29.95

2-3 pounds 17.50 22.50 32.50

to 4 pounds 19.20 24.20 34.20

to 5 pounds 21.30 26.30 36.30

to 6 pounds 23.40 28.40 38.40

to 7 pounds 25.45 30.45 40.45

to 9 pounds 27.95 32.95 42.95

Most packages weigh about two to four pounds with packaging. This is about 3-4 leis, or one of our smaller flower assortments.



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Shipping Changes

Occasionally it is necessary to change the shipping method after your order has been placed. If you need to upgrade to a faster shipping method or to correct an address once a shipment has been sent you can make the change here. We will usually send an email directing you to this page with an explanation for the recommended change.

Upgrade Economy to Standard Shipping - This is to shorten a weekend shipment by one day or to shorten California or other west coast shipments from two days to one. Standard shipping may not be available in all areas.

Upgrade Economy to Priority Shipping - This is to provide an earlier arrival time, in most cases before noon or sometimes as early as 10:30 AM. It will also shorten a weekend shipment by one day as well as to shorten California or other west coast shipments from two days to one.

Upgrade Standard to Priority Shipping - This is to provide an earlier arrival time, in most cases before noon or sometimes as early as 10:30 AM. It can also be used if Standard shipping is not available to a particular area.

Change or Correct Address After Shipment - If an incorrect address or zip code has been provided with your order and it has already shipped FedEx will charge to make the correction before delivering your order. Your shipment could be delayed an extra day in this case.

Saturday Delivery - FedEx charges extra to deliver on Saturday. In some cases the shipping must also be upgraded. We recommend arrival on a Friday for weekend events but this may be necessary for last minute orders. Saturday delivery is not available in all areas. Maile should not arrive in California on a Saturday due to inspection requirements that could delay the delivery until Monday.


Upgrade Economy to Standard Shipping
$5.00
Upgrade Economy to Priority Shipping
$15.00
Upgrade Standard to Priority Shipping
$10.00
Change or Correct Address After Shipment
$15.00
Saturday Delivery
$15.00
   


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Shipping Disclaimer

Because our flowers and leis are so hardy and will last a long time after they arrive, we recommend that you have them shipped to arrive a day in advance of the day you will need to use them.

With Our Aloha will not be held responsible for shipping delays due to weather, labor disputes, strikes, local service disruption, national service disruption, acts of war or acts of terrorism. We strongly advise that you schedule your shipment to arrive the day before you will need to use it, to ensure it is in your possession for your special event. If FedEx is less than 12 hours late for your event they will not allow a claim for flowers or leis.

In the event that we are provided with an incorrect or incomplete delivery address, there is a $15.00 charge that must be collected before delivery is made. With Our Aloha will not be held responsible for delivery delays due to incomplete addresses provided by our customers.

Because our fresh flowers and leis are perishable, we can only insure the contents on packages which are signed for at the first time of attempted delivery. With Our Aloha will not be held responsible for the condition of any shipment that was left without a signature required for delivery. We will be held responsible for the condition of any package which FedEx has attempted a delivery and there was no one available to sign for the package. In the case where no one signs for the package and a signature is required, the package will be returned to FedEx until someone goes to pick it up or makes arrangements for FedEx to redeliver.


If you have any questions about shipping, or would like assistance with your order, email us at info@withouraloha.com or call (808) 934-7295

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